Physical Fulfillment Delays

Due to issues with our physical product fulfillment provider, burn on demand, backup and USB items may experience delivery delays. Digital downloads are not affected. We are working on implementing a new provider as quickly as possible and appreciate your patience with this matter.

1/10/2018 update: Our new provider is now filling backorders. We appreciate your continued patience.

Welcome to Encore Support

Encore support is customized to meet your needs. Please choose from the 3 options below to begin.

Order Support
Order Support
Get help placing an order or activating a product
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Technical Support
Technical Support
Find solutions for errors and other program issues
Start Here
How-To Resources
How-To Resources
Learn how to use the programs and find helpful hints
Start Here

 
 
 
 
 
 
Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!