Download Instructions

These instructions are provided with every download order. But on this page we have added some extra tips and tricks to assist you further. You should have received an email containing your download link. Once you have located the email, please follow the instructions below to access your new software:

Retrieving Your Download

1. Copy and paste the URL(s) listed in your email into your browser to begin your download.

NOTE: Your download will begin immediately; please make sure that you are ready. You are allowed 3 download attempts. AFTER 3 download attempts or 90 days, the link will expire.

2. Click Save in the dialog box; the software will download to your computer. We recommend saving the download to your desktop for easy access. Once the download is complete, double-click the file you have saved to start the installation.

3. When prompted, use the Unlock Key(s) to access your application(s) then click on the Activate button:

Download Tips:
Check your system for and disable any of the following:

-Download Monitors - Programs such as GoZilla! and NetZip are not compatible with our server and will sometimes block or stop downloads.

-Screen Savers - In some instances, screen savers can interfere with the download process. If you have a screen saver that is starting while you are downloading, disable it temporarily until your download is complete.

-Other Programs currently downloading updates or connecting to the internet for information can slowdown a download please close any programs running in the background prior to downloading your purchase.

-Energy saver mode - Some computers have an energy saver mode that will disconnect your computer from the internet after a certain amount of time please review your settings to allow your computer enough time to complete the download.

 
 
Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!