Unfortunately, Technical Support does not provide functionality "how- to" support for this program. Technical support is limited mainly to crashes, error messages and lockups.
For most products we have the Forums where you can post functionality or "how-to" questions. This is the best and easiest way to get the functionality support you need. Also many of our products have built in help menus and/or read me files that accompany them. There is often helpful game play/functionality information and hints in these files.
For Hoyle products please go to: http://forum.hoylegaming.com/phpBB3/
For Punch products please go to:
For All Other products, you can visit the Encore Forums at http://forums.encoreusa.com/