Online RMA Request
Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!
- Support for IGT Slots Cleopatra II
- Functionality Support - I need help creating, building, or publishing a project in my program.
- More Information is Needed - I don't know what type of information I should send in to Support.
- Download Instructions - How do I download my order from Broderbund.com?
- Generic Clean Install - I have had past versions of your products and I am trying to install the new version but it does not work.
- Accessing Online Images & Clip Art - I cannot access online images and clipart.
- CD Drive or DVD Drive - Why does my disc appear to be blank?
- Windows 7 Compability - What programs do you sell that currently work on Windows 7?
- Cannot Connect to the Checkpoint License Server - I'm getting an error Connection to the CheckPoint server has failed. Please contact your vendor for support.
- Refunds - Policy on receiving a refund for your purchase.
- Rebate Information - Read important information regarding your rebate.
- About our Limited Warranty - Review our product warranty here.