Technical Support

Encore strives to help you find the information that best meets your needs. This support site will take you through several steps that will help us best understand your issue.

At the end of this process, if you haven't found the information that you are looking for, you will be able to submit an email request to our support team.

Thank you for visiting the Encore Support Site!

Step 1: Select product

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Important Information

Our websites will be down Saturday January 23, 2016 from 6:00 AM to 10:00 AM EST for maintenance.

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Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!