PrintMaster 18.1 Platinum

  • Minimum System Requirements - Find out if your computer meets the minimum system requirements for this product.
    • Windows® XP SP3/Windows Vista® SP1/Windows® 7¹, Pentium® III, 500MHz processor or faster for Windows® XP and Windows Vista®; 1GHz or faster 32-bit or 64-bit processor for Windows® 7, 128MB RAM (1GB Windows Vista®, 1GB Windows® 7 32-bit, 2GB Windows® 7 64-bit), 8x DVD-ROM Drive or faster, Display: 800 x 600 pixels, 16-bit high color, Hard Drive Space: 2GB for Windows® XP and Windows Vista® (16GB for Windows® 7 32-bit, 20GB for Windows® 7 64-bit), Multimedia: Video card, sound card, and speakers; DirectX® 9 graphics device with WDDM 1.0 or higher driver required for Windows® 7 Browser: Internet Explorer® 6.0 or higher Software: Microsoft® .NET Framework v1.1 (included), Adobe Shockwave® Player 10.1 or higher, Adobe Flash® Player 7.0 or higher Internet Access: 56-Kbps modem or faster and Internet Service Provider Account required³, Printer: windows®-compatible printer, ¹Administrator privileges are required to properly install the program on Windows® XP, Windows Vista®, and Windows® 7. ²System Configuration: The amount of hard disk space required can vary if you already have one or more required components (such as Microsoft Internet Explorer®) installed on your system. If needed, Microsoft Internet Explorer® requires an additional 50 MB hard disk space. Adjustments to your system configuration and/or updates to the hardware component drivers may be required. ³User is responsible for all Internet access fees and phone charges

A. Support Articles


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Unfortunately this program is not supported on Microsoft’s new operating system Windows 8.1 as it requires .Net Framework 1.1. There are currently no updates available as Microsoft is no longer supporting .Net Framework 1.1. If the purchase is within the time frame for a refund, please follow ......
When experiencing unusual behavior in PrintMaster or The Print Shop, the user art and user proj files may have become corrupt. Removing the files so they can be rebuilt may resolve the issue you are experiencing. Please use the following steps to remove the user art and user proj files: To perform......
After choosing the typical install option and completing that installation, you want to fully install Print Shop® 23/23.1 so the disks are not needed when the program is in use. The Typical installation requires the Art Disk or Image Disk when using the program. The following procedure describes......
The Broderbund PDF creator requires that the user add a port to allow the program to function on Windows 7 64-bit. The installer does not make all of the necessary changes for the user. If the user does not make these changes, the application will become unresponsive and crash beginning the pdf crea......
You must reinstall the Microsoft .net framework. Please download and unzip the file in the following link: http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip Click yes when prompted to run the .NET Framework Setup Cleanup Utility From the "Pr......
After The Print Shop/PrintMaster is installed you receive the message: "Cannot create the directory C:\Douments and Settings\All Users\Application Data\Broderbund Software\Print". This occurs because your computer has not established ownership of the folder and its contents. By establishing an owne......
While running PrintMaster or The Print Shop, the following message appears: "Can't initialize your own projects collection." Corruption of the Your Own Project Gallery can cause this issue. Corrupt Project files can also create other issues within the program beyond the “Can't initialize your ......
After choosing the typical install option and completing that installation, you want to fully install Print Shop 23/23.1or PrintMaster 18/18.1 so the disks are not needed when the program is in use. The Typical installation requires the Art Disk or Image Disk when using the program. The followi......

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Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!