support home
order support
technical support
How-To Resources
Select a different product

Print Shop 3.0 Deluxe, The

  • Minimum System Requirements - Find out if your computer meets the minimum system requirements for this product.
    • Windows® XP SP3 (Home & Pro), Windows Vista® SP2, Windows® 7¹, Pentium® IV 2.2GHz processor or faster, 1GB RAM (2GB RAM for Windows Vista® & Windows® 7), Hard Drive Space: 3.5GB², DVD-ROM drive, Display: 1024x768, 32-bit color, Multimedia: DirectX® 9.0c or higher 32 MB video card, sound card, and speakers. Software: Microsoft® .NET Framework v4.0(included on DVD), Browser: Microsoft® Internet Explorer® 6.0 or higher, Windows®-compatible printer (monochrome or color), Windows®-compatible mouse & keyboard, Internet access: 1.5Mbps broadband or faster and Internet Service Provider account required³. ¹Administrator privileges are required to properly install the program on Windows® XP, Windows Vista®, and Windows® 7. ²System Configuration: The amount of hard-disk space required can vary if you already have one or more required components installed on your system. Adjustments to your system configuration and/or updates to the hardware component drivers may be required. ³User is responsible for all Internet access fees and phone charges.

A. Support Articles


Showing 1-8 of 23
If you're getting an error like the one below please do the following: Please click on Yes to this message and you will be brought to the Authorization Request Code screen. (See Below for an example)   If you require an Activation code, your program must first generate an Authorization......
This is a result of the activation process not having Administrator privileges on Windows Vista and Windows 7 when trying to authenticate and save your key into the registry. To set your program to “Run as administrator” on every launch (Windows Vista & Windows 7 Only): ......
Please download the file below and run it on your computer.  This will delete your Corrupted Print Shop database causing the program to create a new one. Steps: Download the file here:  http://s3.encore.com/support/Downloads/TPS%20Database%20removal.zip Open The TPS Database......
Please download the file below and run it on your computer. This will delete your Corrupted Print Shop database causing the program to create a new one. Steps: Download the file here: http://s3.encore.com/support/Downloads/TPS%20Database%20removal.zip Open The TPS Database removal.zi......
The Broderbund PDF creator requires that the user add a port to allow the program to function on Windows 7 64-bit. The installer does not make all of the necessary changes for the user. If the user does not make these changes, the application will become unresponsive and crash beginning the pdf crea......
To Fix A Master DB Access Failure, please perform the following steps: For Windows Vista & Windows 7: (From The Desktop) Click Windows Start Click Computer Double Click c:\ Drive Double Click Program Data (If you cant find this folder follow the steps below. Otherwi......
After purchasing The Print Shop 3.0 you find no physical manual was included and would like to request one to be mailed to you.  Unfortunately we did not produce a physical manual for The Print Shop 3.0, however you can view all of the manual contents at the following website: http://www.pri......
Printing issues typically occur when the communication between the program and the printer breaks down. On older systems this can be caused by using a bad printer cable or using a print switcher. Most often, issues are caused by low resources, outdated or corrupt printer drivers, or memory conf......
Showing 1-8 of 23

Didn't find what you were looking for? At the bottom of each article are options for contacting Technical Support.

 
 
Common Questions
Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!
 
© 2013 Encore, Inc., A Navarre Corporation Company All Rights Reserved.
Terms Of Use | Privacy Policy