Online Technical Support Request

To create a ticket for technical support, please fill out the form below.

* Required fields.

Product:	Print Shop 3.0 Deluxe, The
*Support Category:
*First Name:
*Last Name:
*Email Address:	Email addresses are not case-sensitive.
*Phone Number:
*Operating System:
	Please provide as much detail as possible. Copy the text of any error message you receive. Please be certain to note any and all information contained by clicking the "DETAILS" button, if any, on the error message screen. If there is no error message, describe the symptoms that occur, such as a screen lockup, lack of sound, absence of joystick input and so forth. State where the problem occurs in the product, whether it happens every time, and whether it happens in the same place every time. Describe what steps you have taken to remedy the problem on your own.
*Message:
Word Verification:	Type the characters you see in the picture below.

Common Questions

Many customers have common questions. Before contacting Customer Support, please browse our most common topics. You may find the answer right here!

Functionality Support - I need help creating, building, or publishing a project in my program.

More Information is Needed - I don't know what type of information I should send in to Support.

Generic Clean Install - I have had past versions of your products and I am trying to install the new version but it does not work.

Accessing Online Images & Clip Art - I cannot access online images and clipart.

Windows 7 Compability - What programs do you sell that currently work on Windows 7?

Cannot Connect to the Checkpoint License Server - I'm getting an error Connection to the CheckPoint server has failed. Please contact your vendor for support.